Caffino

Reviews about Caffino

• 1 / 5

  By Joshua Shaw
  WORST DINING EXPERIENCE I HAVE HAD IN TORONTO, TERRIBLE RUDE and STUCK UP SERVERS, and FOOD POISONING (group of 8 and one child) ... Firstly. Let me say, I have never written a review of any kind about a restaurant, good or bad, but after our experience with this place... I had to warn others. After our first drinks and main courses were delivered we were Basically forgotten. I had to wave him down to get another beer, when I did get his attention. I got this attitude that he couldn't believe he was being asked to get me another beer. He proceeded to take an empty beer from a fellow diner and didn't even take 2 seconds to ask if he wanted another beer (which he did). Everyone was satisfied with their food. Until the end with the bills. We asked the waiter for the BILLS, and he proceeded to bring out one bill. At this point there might have been 4 other people left in the restaurant and still the 4 waiters working. We politely asked if he would be able to split the bill into three parties. He left with the bill, without saying anything and returned with a younger different waiter who proceeded to tell us he would not split the bill. When I asked why not, we were told in the most rude stuck up way possible, it was because we had a group he wouldn't split it ( as he holds the paper copy of everything that was ordered... One drink, One entree, one appetizer per person... nothing to complicated). I stated that when we booked our reservation or when we ordered out drinks and food, we were never told the bill would all be combined and if he could show some compassion and split it this once it would be greatly appreciated. He stuck to his extremely rude and stuck up answer that they refused to split the bill. I stated that I had never had this issue previously in a restaurant and that I didn't understand was so complicated about splitting the bill. He basically laughed at the group and again stated they wouldn't split the bill. I couldn't believe the lazy, incompetent, dis-service we were given by the staff. It would have taken maybe 2 minutes of effort to split this bill and make all of us extremely happy customers.... On a side not my spouse spent the entire rest of the night throwing up her seafood pasta dish that gave her food poisoning, so I would definitely stay away from any seafood at this place. WORST DINING EXPERIENCE IN TORONTO
  June 06, 2017
• 4 / 5

  By Lucas Gareri
  Very large portions of above average Italian food. The service was very good. A little difficult to find.
  February 05, 2017
• 2 / 5

  By Sandra Krcmar
  We have been there several times with work as its right across the street from out office building. The food is great, but the service is terrible. Long waits for your food, bill or even a glass of water. We were these this week again for a coworkers birthday. Waited 15 minutes to order, another 15 minutes to get the bread served and our mains were on the table an hour later. We ordered a piece of cake for her after but after 20 minutes of it not arriving we had to cancel it and pay the bill so we can go back to work. One hour birthday lunch turned into 2 hour disaster. When we asked if they were short staffed they made a comment that they are just busy, not sure how two servers can run the bar and the whole restaurant at lunch hour.
  January 31, 2017
• 5 / 5

  By Diana An
  I've been here twice now and am so happy with the taste of their food. Our table really enjoyed their house white wine, arugula salad, calamari app, and lasagna. Also, the ambience is *really* nice in the evening. The only improvement I'd suggest is to acknowledge guests when they enter. It was a bit strange to have to approach a nearby server after being ignored a few minutes.
  November 15, 2016
• 5 / 5

  By ibi kladnjak
  Four of us went to Caffino for dinner and the experience was exceptional. Tom was our server and it was the most outstanding service we have had at any restaurant yet. He was very helpful and honest with the menu, very attentive as well. We will be sure to go back again.
  September 03, 2016