Cookiegrams.com

Reviews about Cookiegrams.com

• 5 / 5

  By Xanthy Andreopoulos
  Excellent customer service and was able to execute my requests at the last minute .
  May 18, 2017
• 2 / 5

  By Libby Henry
  I received a promotional email for $5 off a Christmas tree cookie cake and found it impossible to order a cake and use this discount. To start off the website looks like a five year old put it together. It is not easy to navigate and does not even offer a damn Christmas tree option. I went ahead and placed an order only to receive an email confirming my two-day shipping --- I did NOT elect $37.75 for two day shipping. After clearing up this issue, I was inundated with emails regarding mistakes the company made with my online order. It ended up taking me hours to get the order corrected at which point I canceled everything because the process was so infuriating. Upon canceling my order a customer service rep called my house and arrogantly explained that the mistakes were not his fault because the website was created in the 80s - REALLY!?!?!?! I do not recommend ordering from this company, it is a tedious and frustrating process!
  May 09, 2017
• 5 / 5

  By Brent L
  The product was exceptionally delicious and fresh!! The personal design was very well done and exactly as requested. The customer service representative was very polite and helpful...even the delivery man was a delight! My experience with Cookie Grams was very positive and I would highly recommend them if you're looking to surprise someone with something fresh and unique.
  March 11, 2017
• 4 / 5

  By Jason Aldred
  Delicious Cookies
  February 05, 2017
• 1 / 5

  By Sean S
  Absolute worst place to deal with. The owner is more interested in making the $60 then customer satisafaction. STAY AWAY PEOPLE
  November 06, 2016